Domingo, Janeiro 29, 2023

Effective immediately, we have some great news!

Payment updates are complete so you can resume paying your invoice. Enter your card details as they were removed on January 31.

The following package changes have taken affect on January 29, 2023.

 

OpenCart and Ecommerce-optimized hosting plans (you can also install any other CMS):

  • The Mercury Plan
    • The monthly price remains US $10.95/mo.
    • The 2 GB Disk Space quota has increased to 7 GB 🎉
    • The 8 GB bandwidth limit is unchanged.

 

  • The Venus Plan
    • The monthly price remains US $15.95/mo.
    • The 7 GB Disk Space quota has increased to 14 GB 🎉

 

  • The Earth Plan
    • The monthly price remains US $20.95/mo.
    • The 10 GB Disk Space quota has increased to 25 GB 🎉

 

WordPress-optimized hosting plans (you can also install any other CMS):

  • The Universal
    • The monthly price remains US $5/mo.
    • The 500 MB (0.5 GB) Disk Space quota has increased to 2 GB 🎉
    • The 1 GB bandwidth limit has increased to 2 GB 🎉

 

  • WP Site Builder
    • The monthly price remains US $10/mo.
    • The 1 GB Disk Space quota has increased to 10 GB 🎉
    • Bandwidth is now unlimited.

 

  • WP Site Builder Pro
    • The monthly price remains US $15/mo.
    • The 5 GB Disk Space quota has increased to 20 GB 🎉
    • Bandwidth is now unlimited.

 

Business Email Hosting plans are back:

  • Webmail Hosting
    • The monthly price is US $5/mo.
    • The 250 MB (0.25 GB) Disk Space quota has increased to 5 GB 🎉
    • 5 max email accounts.

 

  • Webmail Hosting Pro
    • The monthly price is US $10/mo.
    • The 1 GB Disk Space quota has increased to 10 GB 🎉
    • Unlimited email accounts.

 

Notes:

  1. WordPress-optimized plans only: Previously, purchasing additional disk space gave 1 GB extra per 5 USD. This has been increased to 5 GB extra per 5 USD.
  2. For all above plans: If you choose to pay annually, you get a discount! Most plans also have discounts for payments made quarterly or semi-annually.
  3. We can create custom plans for you, such as lower disk space for lower pricing, higher disk space for higher pricing, and so on, so please contact us with your needs and we'll see what we can do.

 

 

SITE SUSPENSIONS UPDATE

Unpaid invoices will result in site suspension 10-days after the invoice due date, down from 30 days. We believe 10 days is enough time since notifications are sent way before the due date. Site suspensions do not mean that your website will be terminated. Suspension displays a message that your website is suspended. Once payment is made, it is unsuspended automatically and your website will be visible once more.

 

FAQ

Q. What if my account is currently over the package limits?
A. If that's the case, we might upgrade you to the next package so your site remains online. Per our ToS, we don't allow the storage of archived files (zip files) on hosting accounts. Generally, these are backup files and will be removed first to ensure the package requires an upgrade. The reason for that is because we have our own daily backups. You can backup your website, download the backup to your computer, and then delete it.

Q. Will I be notified if I'm close to my disk and bandwidth limits?
A. Yes, but please ensure your email address is set correctly in your cPanel under Contact Information so those will reach you at the correct email address. If it's not there, you will not be notified.

Q. Will I be notified if my site is suspended?
A. Yes, we send out multiple emails leading up to any suspension. Once a site is suspended, we send one last email and we may also attempt to reach you by automated phone call, or text message, depending on your contact preferences.

Thanks so much for trusting us with your websites. We love what we do, and your business is appreciated every single day. As always, our team is happy to answer any questions or assist with whatever you need - even if it's just to point you in the right direction. Just ask!

 

Earth Girl Hosting team

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